In This Issue:

An Important Message to Our Customers
Ten Tips to Thwart a Car Thief

Courtesy Shuttle Service
Regular vs. Premium Gas

How about a Lowell's gift certificate?

Do you have a question about car repair or maintenance?
Lowell's Toyota Tidbits

Were you pleased with your recent visit to Lowell's?
Share a Recipe

Advertisements & Self-Promotions

    

Greetings,

This is a continuation from our Spring 2007 newsletter in which I wrote about my third go-cart building efforts and the Cleveland Heights police. Well, as it was, the police didn’t appreciate us operating our go-cart on the streets and had already warned us more than a few times not to drive on the streets but to drive only on the sidewalks. We gave the sidewalks our best effort but because of the unevenness, cracks, and holes, the cart was almost impossible to handle and would destruct after a short time. Plus, most importantly, we couldn’t go fast!

I don’t remember how I made the decision to drive our go-cart to Euclid, Ohio where I used to live, but I must have figured the police there didn’t know us, and we would be able to ride there without much interference. I planned to leave the cart parked at the house of my former neighbors, the Kings.

The trip was over ten miles, further than we had ever gone before, so we had to make special preparations. We carried extra parts and tools to be able to make repairs along the way, if needed. And needed they were. The first day, with a friend following on a bicycle, we made about six miles before breaking down completely. We asked a homeowner if we could store the cart there for the night and promised to return the next day. As I recall, I rode home on the handlebars of the bike.

The following day we were able to complete the trip to my friend’s and that is where our go-cart came to rest. I don’t recall what became of it after that trip; for all I know it is still behind the King’s garage.

A few years later I graduated from high school, joined the Navy and, as you might guess, ended up aboard the USS Ernest G. Small in the engine room as a mechanist mate. A mechanist mate is something like a car mechanic except we worked in the engine room on a ship. I served three years, 10 months and 18 days in the Navy, which included a tour in Vietnam. The engine room was a hot and dirty place that had a limited amount of fresh air, which had to be blown in through a few vents.

I decided I wanted to better myself, and after getting out of the Navy, I headed to Ohio University in Athens, Ohio to obtain a degree. During summers, I worked for a construction company and a building demolition company. But my true loves were the jobs I had at gas stations, Weisneski’s and Mike’s Gulf in Cleveland. At both places, I did repairs and pumped gas. Mike Frum taught me about business and marketing. Mike had two full time mechanics, Howard and Al. They taught me basic mechanics, and Mike taught me about customer service. “It was hard to gain a new customer but it was easy to lose an old one,” Mike often said. One mistake was all that it might take to lose a customer forever.

I entered Ohio University with the goal of getting a degree in photography. After completing two years I realized I was not cut out to be a photographer. I was more than a little depressed, as I had started college at the time when most of my friends had already graduated and were already starting their careers, and I still didn’t know what I wanted to do. I consulted a university guidance counselor who suggested I take an aptitude test to see where my interests lie. And, lo and behold, after computing the results, the conclusion was I had more than a strong aptitude for mechanics. Even at the tender age of 24 I still had not acquired a whole lot of common sense, so I decided to change my major to psychology. Go figure. So in 1971 I graduated with a degree in psychology and also a bride of one year Betty, who also had obtained a degree in psychology.

To be continued.

Lowell 

 


An Important Message to Our Customers...

Lowell’s can perform all preventive and factory scheduled maintenance on your Toyota or Lexus, whether it’s brand new, mature, has 5000 or 500,000 miles. 

Our extensive inventory of parts and years of Toyota and Lexus experience will keep your new car warranty (and all extended warranties) intact, no matter where you bought your car. 

To protect your warranty, all required service we perform will be noted in your maintenance book and recorded in our database for permanent record.

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Ten Tips to Thwart a Car Thief
  1. Use Common Sense...The cheapest form of defense is to simply employ the anti-theft devices that are standard on all vehicles:  locks.  Roll up your windows, lock your car and/or convertible top, and take your keys.
  2. Out of Sight, Out of Mind...Keep all personal belongings, including iPods, cell phones and other valuables, out of sight.
  3. VIN Etching...Consider etching your car's Vehicle Identification Number (VIN) onto the glass surfaces.  VIN etching makes vehicles less attractive to thieves because all windows must be replaced before the car can be tagged with a fake VIN for resale.
  4. Park in Well-Lighted Areas...Thieves obviously prefer to work undetected.  You can make it harder for them by parking in well-lighted areas.
  5. Park in Attended Lots...Auto thieves do not want people around to witness their crimes and thus tend to target unattended parking areas.
  6. Be Careful with Keys at the Valet...If your trunk and glove box use the same key as the door, have one of them changed.  Don't give a parking attendant easy access to your glove box and trunk (and don't leave important documents in them).  Upon returning, check the tires, the spare and the battery to make sure they're the same as those you had when you parked.
  7. Don't Leave Car Running Unattended...Sounds painfully obvious, right?  Well, people do it all the time.  Vehicles are commonly stolen at convenience stores, gas stations, ATMs and the like when a driver dashes inside and leaves the car running.  Many vehicles are also stolen on cold mornings when an owner leaves the vehicle running to warm up.
  8. Warning Devices...Having and using a visible or audible warning device can help deter thieves.  These include alarms ($150 to $1,000), steering column collars to prevent "hot wiring" ($100 to $200), steering wheel locks ($25 to $100), and micro dot marking, which is the spraying or painting of an epoxy resin of small dots of identifying markings on vehicle parts or components that can be traced back to the VIN number.
  9. Immobilizing Devices..."Kill" switches, fuel cut-offs, and smart keys (which come standard on some vehicles) can be extremely effective at preventing auto theft, according to the National Insurance Crime Bureau.  Generally speaking, if your car won't start, it won't get stolen.  Kill switches can be a simple on/off switch that you or a locksmith can install ($10 to $125).
  10. Tracking Devices...Satellite-based communications/tracking systems, like BMW's Assist and GM's OnStar, can help law enforcement find and recover stolen vehicles.  More vehicles are being equipped with these systems from the factory; they require a yearly subscription service and typically cost between $300 and $1,000.  Some will even inform you if your vehicle has been moved without your knowledge.  Third-party systems include LoJack, which emits a signal to police when a vehicle is stolen, and Millennium Plus ($350 to $1,000), which employs GPS and wireless technology to track stolen vehicles.

                  
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Courtesy Shuttle Service   
Lowell's offers shuttle service to your home or work.  When you make your appointment, just let us know that you need a ride, and we'll be glad to give you one.  Our "fleet" is waiting at your service.

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Regular vs. Premium Gas

Which one do you really need?

Over the years Clark Howard, the frugal economist, has repeatedly tried to convince people not to throw away money on premium gasoline when they really don’t need to buy it.  Many people have been convinced by the propaganda of the oil companies, who say that even if your car calls for regular unleaded you’re treating your car better if you use premium.  Howard was stunned when he read that almost no one driving today needs premium gas.  According to a USA Today story, cars that call for premium gas in the owner’s manual do not even need to use premium gas.  It’s all a marketing ploy, yet one in eight people are still doing it.  Only three to five percent of cars call for premium gas, but the reality is that only a few cars out there need it.  People will continue to buy because they like the elitist idea.  But even a Porsche does not need premium gas.  Their engineers admitted in the story that their cars must be able to drive anywhere in the world, so they have to be able to run on regular unleaded gas.  So, unless you’ve got an exorbitantly-priced car with a super turbo engine, stick to regular gas.

Speaking of fuel, we found a great Web site for gas-saving tips and other useful information.  Go to fueleconomy.gov for more.


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Lowell's Gift Certificates


Are you trying to decide what to get that special someone for a birthday or other special occasion?  How about a gift certificate for repair work at Lowell's?  We can print one (or more) out for you, good for any amount you'd like.  They make an ideal gift for a family member or co-worker who drives a Toyota or Lexus.  Just give us a call at (859) 233-1173 or email us if you'd like to purchase one.

   

 

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 Do you have a question about car repair or maintenance?  We love to hear from all our good friends and customers who enjoy reading Lowell’s Toyota Times.  If you have a question about anything related to your Toyota, Lexus, or Scion, feel free to give us a call at (859) 233-1173, or drop us a line at lowells@iglou.com.

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Lowell's Toyota Tidbits

A Toyota butler?...  In a medium- and long-term business plan it unveiled recently, Toyota said it plans to commercialize the use of "partner robots", or humanoid-type robots, in nursing, housekeeping, and other fields.  The company has already developed robot prototypes, including a two-legged humanoid.

Toyota's profit up...  Toyota's third quarter net profit rose 11% to $4 billion.  Sales also increased 11% for the same period, to $57 billion.  The company also recently raised its global annual sales forecast from 8.89 million to 8.93 million vehicles.

To the rescue...  Kentucky's Department of Transportation Safety has created a new program called SAFE Patrol, designed to aid stranded motorists and assist in "incident management".  The program operates on Kentucky's interstates and parkways and, among other free services, provides, gas, oil, and jump starts.  For more information, go to http://highwaysafety.ky.gov/safe_patrol.asp.


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Were you pleased with your recent visit to Lowell's?

If so, then tell a friend, relative, or co-worker who drives a Toyota, Lexus, or Scion.  If you weren't happy with your experience at Lowell's, then let us know.  Call (859) 233-1173, email us, or stop by - we want to know how we can improve



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Share a Recipe
A regular feature in Lowell's Toyota Times

This edition's recipe was sent in by Debbie Waskow.  Debbie and Dan Waskow are long time friends who own a repair shop in College Station, Texas.  Visit their Web site at www.happycars.com.


Low-fat, Sugar-free Cinnamon Apples


Core and slice a few apples evenly (1 apple per person).  Spray a Pyrex dish with Pam.  Layer apples in pan and then sprinkle on cinnamon, Splenda brown sugar, dried cranberries or raisins, and a handful of chopped nuts.  Heat in microwave until the apples are soft.  (Stir halfway through the process to coat the apples with the sugar mixture).  Delicious!

If you have a recipe you'd like to share, send it to us at lowells@iglou.com.


Lowell

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Lowell's Awards & Honors
::Better Business Bureau Integrity Award in 1991.
::Voted "Best in the Bluegrass" in ACE Weekly poll in 1997, 1999, 2001, 2002, 2003, 2005, and 2007.
::Voted "Favorite Auto Repair Shop" in the Lexington Herald-Leader Readers' Choice Poll in 1994 and 2007.

::Featured on a television special for employing women in a traditionally male environment.
::Featured on Hometown Heroes for work done in the community.


   
Don't miss our "MONTHLY SPECIAL" at www.chooselowells.com.

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Lowell's Toyota Times is published by Lowell's Bluegrass Automotive.  Opened in 1979, Lowell's is the the only independent repair shop in the Bluegrass specializing in the maintenance and repair of Toyota, Lexus, and Scion vehicles.

          

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