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Lowell's has won more awards for our service than any other Lexington mechanic.
Lexington Herald-Leader readers have selected Lowell's as their Favorite Auto Repair Shop 8 times in their annual Readers' Choice Awards, including each of the last six years.
Lowell's has also been chosen Best Mechanic 9 times by Ace Weekly readers in Ace's Best of Lex poll.
Actually, Ace readers have chosen Lowell's as Best Mechanic, Best Honest Mechanic, and Best Fear-Free Mechanic over the years.
You can get back to your routine.
We know that you have plenty to do in addition to fixing your car.
Lowell's offers several easy - and free! - ways for you to get back to your normal routine.
Let us drive you back home or back to work in our free shuttle.
If you have a lot of places to go while having your car serviced, you might consider driving one of our free loaner vehicles to get around.
If you're feeling particularly energetic while we work on your car, consider using one of our unique loaner bicycles to get around. (We'll even furnish a helmet for you!).
No Games. No Pressure. No Surprises.
We get your permission first.
We always ask you before doing additional work on your vehicle. That way, we can prevent any unpleasant surprises when you pick up your car.
We'll tell you what your Toyota or Lexus really needs.
We'll identify what needs your attention now, and what can wait for later. And we'll never try to scare you or trick you into making a service decision.
We know it's your decision.
If you choose not to approve a service item, that's fine with us. If you don't have enough time for service right now, that's fine, too.
It's your car; we let you decide.
Lowell's is Lexington's only RepairPal Certified repair shop, with a 95.8% overall rating on the RepairPal Quality Index.
To get this certification, we meet or exceed RepairPal's rigorous standards for customer satisfaction, employee training, fair prices, and quality work.
The best way to choose your mechanic is to ask other people about their mechanic. Who treats them with respect, integrity, and generosity? In other words, are they happy with their mechanic?
At Lowell's, our proudest achievement is our long trail of happy customers. We know that when our customers are happy, we're doing our job right!
See what our customers have to say, then decide if Lowell's is right for your Toyota, Lexus, or Scion!
The best way to choose your mechanic is to ask other people about their mechanic. Who treats them with respect, integrity, and generosity? In other words, are they happy with their mechanic?
At Lowell's, our proudest achievement is our long trail of happy customers. We know that when our customers are happy, we're doing our job right!
See what our customers have to say, then decide if Lowell's is right for your Toyota, Lexus, or Scion!
For over 30 years, Lowell's has focused exclusively on Toyota brands. When Toyota introduced Lexus and Scion, we extended our coverage to them as well.
Specializing in one brand makes us better, faster, and more affordable. We have deeper expertise. We provide superior service faster. And we keep our costs (and yours!) lower.
Lowell's has earned the Angie's List 2013 Super Service Award for the outstanding things our customers have said about our service.
Winners of this award have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.
Our rare 1969 Corona is a wonderful example of Toyota's early success: Although tiny, our Corona still has an automatic transmission and air conditioning - rare qualities in 1969 imports.
If we can keep this gem running, you can bet that we can help keep your car on the road.
We'll be glad to show you the Corona any time. Just drop by the shop!